Shipping & Returns
PURCHASING & SHIPPING
Payments are taken through PayPal in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. We do not store any of your debit/credit card details.
My paintings require an individual packing and shipping cost depending on your chosen method of delivery and where you are in the UK. Please email me so we can discuss the options, to secure this painting, you can pay for it now and we can add shipping costs later.
If a piece is not as you expect, you have 7 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned, we will refund your payment within 14 days. Payment is refunded minus the cost of shipping and PayPal fees.
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact us within 7 days and if possible, keep a photograph.
Get In Touch
Send a message to Louise directly using the below form: